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Service & Support

We're Always Within Reach If You Need Us!
You can contact us via phone at the numbers and times indicated below. Both during and after hours, Our Premier Service & Support Center can be accessed by clicking any Customer Support link at the top-right of any page and logging into the system to post your question or comment. The system is moderated aroiund-the-clock so one of our Support Staff will provide you with a reply as quickly as possible.

Premier Service & Support Center
Important Addresses
United States of America
Corporate
4848 East Blvd NW
Canton, OH 44718
Mailing Address
PO Box 36695
Canton, OH 44735
Warehousing/Distribution
760-B Killian Road
Akron, OH 44319
   
International
UK Office
72 High St
Haslemere, Surrey
GU27 2LA
Canada Office
1
2
3
Cyprus
1
2
3
   
Corporate Information
If you have corporate related questions or concerns, Contact Us online or give us a call.
Phone:
Fax:
+1.330.552.2062
+1.330.818.0200


Sales & New Accounts
If you have general questions about our digital products and services, just give us a call toll-free or for the absolute quickest response around the clock, use our Premier Service & Support Center to submit a ticket.
Toll-Free: 800.218.7791
Phone: +1.330.552.2062
Hours: 8am - 8pm EST Sun-Fri
Customer Service
If you have questions about your Triniti Communications account or bill, for the absolute quickest response around the clock, please visit our Premier Service & Support Center to submit a ticket.
Toll-Free: 800.218.7791 Option 4
Phone: +1.330.552.2062 Option 4
Hours: 8am - 8pm EST Sun-Fri
Hours: For Digital Phone Only
9am - 5pm PST Mon-Fri
The Official TrinitiComm Support Forum
To communicate with us and the world about everything TrinitiComm (chat, service, minor support, quick & tricks, etc.), please stop by our Support Forum. It never closes.
Technical Support
If you need basic technical assistance or have general questions, please visit the FAQ page for the service in question. Another popular resource is our Support Forum. If you have a more serious technical issue, for the absolute quickest response around the clock, use our Premier Service & Support Center to submit a ticket.
Toll-Free: 800.218.7791 Option 3
Phone: +1.330.552.2062 Option 3
Hours: 8am - 8pm EST Sun-Fri
Hours: For Digital Phone Only
9am - 9pm PST Mon-Wed
9am - 5pm PST Thu-Fri
11am - 5pm PST Sat - Sun
Remote Assistance For Digital Phone
With our new Remote Assistance feature, for issues that are VoIP adapter or router related, you can give us temporary access to your PC or laptop right over the Internet to get everything working just as it should.

When Prompted, Click Here To Get Connected
Remote Assistance For All Other Services
For all other issues requiring remote assistance, you can give us temporary access to your PC or laptop right over the Internet to get you back to normal in no time at all.

When Prompted, Click Here To Get Connected

| Digital Phone | Broadband Internet | HD IPTV | Mobile Phone |
| Home Security | MoIP Phone |
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| Service & Support | Contact Us | Manage VoIP Account |
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