 We're Always Within Reach If You Need Us!
You
can contact us via phone at the numbers and times indicated below.
Both during and after hours,
Customer Support can be accessed by clicking any Customer Support link at the top-right of any page and logging into the technical support web
site to post your question or comment. Our Forums are moderated regularly so one of our Support Staff will provide you with a reply as quickly as possible.
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| Important Addresses |
| Physical Address: |
Triniti Communications Intl. Ltd.
760-B Killian Road
Akron, OH 44319 |
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| Mailing Address: |
Triniti Communications Intl. Ltd.
PO Box 36695
Canton, OH 44735 |
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| Administration Phone Numbers |
Phone:
Fax: |
330.552.2062
330.818.0200 |
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| Sales & New Accounts |
| Toll-Free: |
800.218.7791 |
| Phone: |
330.552.2062 |
| E-mail: |
sales@triniticomm.com |
| Hours: |
8am - 11pm EST Sun-Fri |
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If you have general sales inquiries, you may email us or use our online Information Request Form to request for more information. |
| Billing Inquiries |
| Quick Call: |
Dial *99 from your TrinitiComm Phone |
| Toll-Free: |
877.386.4225 |
| E-mail: |
billing@triniticomm.com |
| Hours: |
9am - 5pm PST Mon-Fri
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If you have question about your bill, please use our online Billing Inquiry Form. |
| The Official TrinitiComm Support Forum |
| To communicate with us and the world about everything TrinitiComm (chat, service, support, quick tips, tips & tricks, etc.), please stop by our Support Forum. It is open 24x7x365 for your convenience. |
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Go To The Support Forum |
| Technical Support |
| Quick Call: |
Dial *99 from your TrinitiComm Phone |
| Toll-Free: |
877.386.4225 |
| E-mail: |
support@triniticomm.com |
| Hours: |
9am - 9pm PST Mon-Wed
9am - 5pm PST Thu-Fri
11am - 5pm PST Sat - Sun
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If you need technical support, you may email us, visit the Support Forum or use our online Support Request Form. |
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| Technical Support - Remote Assistance |
  With our new Remote Assistance feature, for issues that are VoIP adapter or router related, you can give us temporary access to your PC or laptop right over the Internet to help you resolve any adapter or router issues by installing this little piece of software.
The software can be accessed here.
Note: To save time and get your situation resolved even faster, please access and install this software so when you get a Customer Service or Technical Support staff member on the phone you can type the Session ID in right away and start the remote assistance session. He or she will have your issue resolved in no time. |
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| Live Support |
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| Got questions? Let one of our specialists get you the answers. If we're not online, leave us a message and we'll get right back to you. |
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| Why Our VoIP? |
| There are many very important things to consider when selecting a VoIP provider. Click Here for the low down and discover what makes TrinitiComm so much different than those other guys. |
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